Digital Transformation

Mayo Clinic

Through full system redesign and ground-breaking redevelopment, Mayo Clinic public and patient platforms were transformed to be as empathetic and digitally pioneering as their care. The project focused on designing a new patient portal app, sign-in experience and redesign of the flagship website. Changing the digital experience of the brand that receives over 1.8 billion unique visitors per year.

4.2 million appointments and over 50 million patients sign-in or register each year, initiating lasting digitally led relationships.